Help FAQ

Our Help FAQ

• Site Navigation
• Becoming a Member
• Member Administration
• Contacting Us About ...
• Our Careers Section
• Questions About CanadaIT

Site Navigation: (return to Top)

• Regional Tabs - At the top of any page you'll see the main CanadaIT navigation bar continuing links to each major section of the site (News, Venture Capital etc.). Each section is geographically context sensitive so if you click on any one of the Regional tabs (e.g. Ontario) at any time during your visit you will filter your view to include only those companies, or that information, indexed for that region.
• Search index - By clicking on Technology Sectors you will find our Technology and Business Type index. This powerful index allows you to select from more than 250 technology or business categories and then see all of the Companies, News or Career items indexed to that technology.

Becoming a Member: (return to Top)

• Why should my firm become a member? - Membership will allow you to promote your firm to our international and domestic audience of investors, job seekers, journalists, researchers and IT and Internet firms seeking business partners. Membership will allow your company to post a detailed profile, add a logo, publish press releases and include event listings - all at no cost.
• How do I become a member? - If your firm has a Canadian base of operations and is either an information technology/Internet company or a firm that services and supports IT/Internet companies, then you may apply for membership. To apply, either follow the link at the top or bottom of any page marked Register Your Company.

Member Administration: (return to Top)

• I have lost my password - Use the Feedback form and send us a message.
• How do I get a password? My company is already profiled - Follow the link at the top or bottom of any page marked Register Your Company. Complete the form and add a message in the Comments box requesting "Link this to my company profile". Within a few hours we will link this new password to the existing profile.
• How do I edit my company information at CanadaIT? - Click on Member Sign In at the top of any page. Enter your Username and Password and press Submit. If you have logged in successfully, the Member Sign In link will have changed to Member Sign Out. Click on the Administration Menu link. On the CanadaIT Administration menu page, select the item you wish to add or edit. After you finish and press Submit, your information (i.e. company profile, press releases, event listings) will be held for review offline, prior to publication by CanadaIT. Normally this does not result in much of a delay. Employment postings and User/Member changes however are immediate and published without delay. When you have finished adding information, click on Member Sign Out and you will be returned to your original page.
• I edited my Company profile and now it has disappeared. Is it lost? - No, unless you selected the Delete option, the profile will still be in our system. Whenever you edit your information (i.e. company profile, press releases, event listings) these items will be held for review offline, prior to publication by CanadaIT. Normally this does not result in much of a delay. Employment postings and User/Member changes however are immediate and published without delay.
• Changing password - You may change your password at any time by editing your User/Member profile.
• How do I add a logo to my profile? - You may upload a logo graphic from your computer to the CanadaIT site from the edit Company profile form within your Administration Menu. We reserve the right to restrict use of this feature. Images can be no larger than than 200 x 50 pixels, files must be smaller than 20K and formats must be either GIF or JPG. If you have uploaded a graphic and it is not appearing properly at your Company Profile, this may indicate that there is a problem with the file format. If you are having difficulty, you may prefer to email the logo file as an attachment (with some instructions) to: admin@CanadaIT.com . We will then try and add it in for you.
• What are QuickConnect Messaging Links and how do I add them? - QuickConnect Links are an excellent way to develop new business by defining links that allow visitors to your CanadaIT™ Company Profile to quickly send an email message to key staff members. You specify the QuickConnect Contact Type and the email/Web address, and can edit these as often as you like. QuickConnect Messaging Links use our CanadaIT™ Messaging forms which hide your company email addresses from our site visitors and the message sender. CanadaIT™ Messaging link forms also help to qualify message senders by ensuring that the sender describe more about themselves, and also allow the sender to have a copy of the message sent to their own account as a record. When your staff receive a message they will know that the message came via CanadaIT™.

Contacting Us About: (return to Top)

• Contributing content - If you have some material you would like to see published and promoted at CanadaIT or a good idea for a new Link, use the Feedback form to send us a message. Please be aware that we are currently not seeking paid editorial assistance or freelance writers at this time.
• Advertising and Sponsorship - We are actively seeking new advertisers and sponsors for CanadaIT. Advertisements can be targeted within or site by major Section and by Region. Please contact us for details by email or call (604) 224-1547. - We will generally publish company news releases from any member of CanadaIT. In order to begin publishing your news, please become a Member (see above). If you are a member, please use Member Sign In and add your news items through your Administration Menu. In addition please add news@CanadaIT.com to your news mailing list. If we have time we will try and publish items we receive.
• Publishing event listings - If you have an IT or Internet related event that takes place in Canada please send us further details and we will consider adding it to our site.

Our Careers Section: (return to Top)

• How can I post jobs? - You must first become a Member in order to post jobs at our site. Job posting is currently offered free of charge. More information on posting jobs is available here.
• Do we have a resume database? - No, not at this time.

Questions About CanadaIT: (return to Top)

• What is CanadaIT? CanadaIT.com is a Web-based gateway to news, company profiles, jobs, venture capital and events relating to the Canadian IT and Internet sectors. More than 3,000 companies are currently profiled.
• Is CanadaIT really free? - Yes. Qualifying Canada-based IT and Internet companies or service providers to the IT and Internet sectors may become members at no cost. Membership allows companies to post a profile, add a logo, publish press releases and include event listings - all at no cost.
• Who is CanadaIT? - No, we are not the government. CanadaIT Ventures Inc. is a private company that provides business advisory services to a number of early stage IT and Internet companies. CanadaIT is also a co-owner of the Canadian IT Financing Forum, Canada's largest venture capital showcase.
• Do you rent out your member mailing list? - No. We do not provide our membership information to third parties, except to our Sponsors. We do use our list to inform members about new CanadaIT features or to promote the Canadian IT Financing Forum. Member email addresses are not provided to third parties, including Sponsors.
• Does CanadaIT provide any market research services? - On a custom basis only. We maintain a large database of some 7,000 Canadian IT and Internet companies which we use for consulting assignments on behalf of venture capital companies, multinational corporations and other groups seeking interesting Canadian companies. We have also provided several government departments with assistance in developing programs and understanding the needs of the Canadian IT and venture capital sectors.
• How are Companies to Watch selected? - at the end of each month we select about a dozen member companies that we think are interesting and poised for growth. These can be private or public companies.

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